BY INPROVE
A Mystery Check offers you an understanding of the status quo of your operative processes. You will be enabled to see your company through the eyes of your customers. During the Mystery Check our shoppers stay completely anonymous, display no sign regarding their true identity and behave like a normal customer. This way you receive an analysis of authentic customer interactions done by experienced mystery shoppers and service experts. Based on the results of the Mystery Checks we are able to conceptualize development action plans in order to continuously improve your work and sales flow.
Mystery Check Professional
Mystery Check Professional Plus
Walk a mile in your customer’s shoes! Contact us for further information. We are looking forward to design your individual programme. Please call us anytime: +49/6196/77273-0. Or write us an E-Mail: centraleurope@ps-ee.com.