Happy Employees make Happy Customers. And Happy Customers make Happy Business! The globally-recognized and trusted 4 Smileys capture the satisfaction levels of your customers and employees in just seconds through our Smiley Terminal, Smiley Touch or Web Smileys.
The Smiley feedback solution HappyOrNot makes capturing and analyzing feedback so easy, you save time and energy to focus on making measurable and successful improvements.
We help you to easily listen to and engage with your employee. Happy employees that feel satisfied with their work are linked to positive impacts on your business, both in customer satisfaction and your bottom line.
STAY ON THE PULSE OF YOUR DAILY WORK ATMOSPHERE!
Annual employee surveys are at the core of every HR department, yet only offer information on a one-time basis. Yearly, or even bi-yearly, surveys allow too much time to pass to ensure the precision of the data received, as workplace atmosphere and employee attitudes are in constant flux and significant changes can happen in short periods of time.
While the world and working environments constantly evolve, it is imperative to collect feedback continuously to ensure that your employees feel satisfied and engaged in their work, every day.
With the intelligent HappyOrNot service you can easily show your employees that you care about their opinion and build trust through transparent results. HappyOrNot provides you an inexpensive way of improving your internal performance, customer satisfaction, and profitability. You can quickly pinpoint fluctuations in the workplace atmosphere, which acts as a signal to your imminent productivity and customer service performance, and implement corrective actions immediately.
We help improve customer experience and satisfaction across all business sectors with our intelligent service. Our worldwide data insights become your company’s secret to customer experience and customer relationship management success.
WANT TO GROW YOUR PROFITS WITH HAPPIER CUSTOMERS?
To differentiate yourself from your competitors, grow your profits, and become a retail market leader, it is vital to engage and listen to your customers. That’s where we at HappyOrNot come in.
The intelligent HappyOrNot service has been utilized in many of the largest retail chain organizations across the globe for years. It offers you an easy way to collect valuable and insightful feedback data from your customers, analyze current service performance, and gain intelligence to make strategic operational improvement decisions. Through the Key Performance Indicator (KPI) and management tools, you can also effortlessly measure customer centric KPIs like customer retention and customer satisfaction.