Why do customers love some brands, and dislike others?
For years we have studied and worked with Experience game changers such as Adidas, Starbucks, LUSH, Nespresso, citizenM Hotels, Mazda, Apple, Tommy Hilfiger, KLM, Tesla, Le Pain Quotidien, and many more. These companies all deliver consistently memorable customer experiences, which turns their customers into active promoters, happy fans, and free ambassadors.
Looking at the experience these brands build in a very consistent manner, you could say their people are true Experience STARs: Surprising, Touching, Assisting and Recognizing. Which explains why these brands are loved and promoted by many, whilst others simply aren’t. Excellence is never the result of coincidence.
Learn about STAR and our Global Network of Certified STAR Facilitators
Imagine for a moment that you can turn every client and every participant into a happy fan and a free ambassador for your services. Because they feel surprised, touched, truly assisted and/or recognized. Doesn’t that sounds great?
Especially for those who are interested in learning more about STAR programs and the Certified STAR Facilitator Program we organize an energizing (and free of charge) STAR Tasting Event. We would be delighted if you can join us on October 10, 2017 in Amsterdam!
Do you have any questions about this program? Just drop us a line or call +31 (0)23 – 510 0 510. We’re looking forward to welcome you at the STAR Tasting Event!
DO YOU WANT TO JOIN THE STAR TASTING EVENT? REGISTER FOR FREE TODAY!