Read our latest blog posts on leadership, customer experience and company culture written by Performance Solutions specialists.
Desiree Lepelaar, December 08, 1916
The other day I was enjoying a cup of coffee at a café when I overheard two women talking. One was telling the other about an experience she had when she called customer service about a broken product. She was amazed with the customer service she received, as her shopping experience with the particular company hadn’t been that special at all.. ...
Anonymous author, 0000-00-00 00:00:00
Have you ever been in the situation where some people behave according to your decisions and directions where as others don’t? Do you wonder why?...