Experience blog

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Experience Blog

Read our latest blog posts on leadership, customer experience and company culture written by Performance Solutions specialists. 

Seven Tips on How to Turn Your Spring Fever into Action

Seven Tips on How to Turn Your Spring Fever into Action

Danja Kuiper, March 18, 2015

The first rays of sunlight, warmth, birds singing? Do you feel that extra energy flowing right through you?...
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Why Customers Deserve Our Continuous Attention for Customer Service

Why Customers Deserve Our Continuous Attention for Customer Service

NiƱo Jacobs, March 12, 2015

"What kind of work do you do?" the optician asks me. "I train," I answer. He continues with his measurements. And yes, after 10 minutes or so, there it is. The follow up question....
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Five Tips to Truly Connect

Five Tips to Truly Connect

Danja Kuiper, February 12, 2015

Will you be my Valentine? These tips are for the work place, but they work at home too...
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Five Ways to Use FISH! in Your Company

Five Ways to Use FISH! in Your Company

Charlotte van Oostrum, February 09, 2015

KLM, Villa XL and Le Pain Quotidien were our guests at the FISH!y Friday Dutch Edition on February 6, where we got to ask them all our burning questions. Here are their five tips on how make your company FISH!y...
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Collaboration and Feedback at Yask

Collaboration and Feedback at Yask

Charlotte van Oostrum, January 27, 2015

From delays to marriage proposals. From queen Maxima's purse to a bracelet worth 100.000 euros. Every day is different as an airport information employee at Schiphol Airport! Read along with Anne-Marie van Eijden, Business Unit Manager at Yask Airport Information....
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How to Survive Blue Monday

How to Survive Blue Monday

Danja Kuiper, January 16, 2015

Blue Monday happens every year, and every year you get through it. Here are four tips that will make it even easier...
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The Xmas Xperience

The Xmas Xperience

Danja Kuiper, December 22, 2014

Have a holly jolly Christmas, it is the best time of the year... Already in the mood? No matter if you want to host the best Christmas party ever, or create a perfect Christmas feeling. To create an awesome experience it is best to include all 5 senses...
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Webinar: Creating Raving Fans with Reverse Engineering

Webinar: Creating Raving Fans with Reverse Engineering

Jacqueline Eeken, December 11, 2014

What do you want your guests or customers to experience when they are in contact with one of your ambassadors? How do you make them feel truly connected to your brand? Let’s start thinking Reverse...
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11 Tips for Leaders on How to Transform Training into Impactful Learning

11 Tips for Leaders on How to Transform Training into Impactful Learning

Paul Ricken, December 02, 2014

How do you turn training into impactful learning? Here, I’ve selected 11 tips that’ll help you get there, chosen from 365 WayS on How to Love Your Employees (and Customers)...
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Why You Should Transform Business into Memorable Experience with Reverse Thinking

Why You Should Transform Business into Memorable Experience with Reverse Thinking

Mathijs Ummels, November 20, 2014

Even though a good product and a fair price is inevitable, and forms a great base, the third element is unfortunately practically always missing...
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