Read our latest blog posts on leadership, customer experience and company culture written by Performance Solutions specialists.
Michiel van Eunen, January 05, 2016
Insights from Gamification World Congress 2015
As Gamification Designer at Performance Solutions I recently spoke at #GWC15, The Gamification World Congress in Barcelona. During the 4 day congress, top speakers from all over the world shared best and bad practices, current state of the industry, and the future of gamification....
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Danja Kuiper, November 24, 2015
The coca-cola-bottles with your name on it, the personal interaction when ordering at Zappo's, the app's and website designs at webshops which remembers you preferences and data - they all have the same goal: to exceed your satisfaction. It's an interaction between you and successful brands. This is something you can use as well in your daily business to interact with your clients!...
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Danja Kuiper, September 24, 2015
It takes a little guts to show exeptional guest experience. It is scared to be vulnurable, sometimes it is weird to show engagement to a stranger and at some points it is much easier to go. ...
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Danja Kuiper, September 10, 2015
What an awesome feeling to return from a delighting holiday and start working with a healthy dose of inspiration. It gives you energy.. You’re inspired...Inspiration… How do i get that?...
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Danja Kuiper, July 29, 2015
Authenticity is the quality of being authentic. One definition of authentic is "Of undisputed origin and not a copy; genuine"....
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Jitske Menting, June 11, 2015
In the past there were only learning designers: People who design training material. Then e-learning designers accompanied them: People who design e-learnings (online courses). Now there are social learning designers in the learning design business: People who design online social learning experiences (learning with and from each other on the web)....
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Danja Kuiper, May 28, 2015
The Happiness Project by Gretchen Rubin states 8 truths of happiness. I dare you to take action in this happiness project! Here are 8 truths with a dare with each one. How many can you fulfill?...
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Sandra van den Tol, May 21, 2015
I saw merchants sleepily recommending their sweets, dairy, woodcarvings and dried flowers. “Is this it?” I thought to myself. Suddenly, there was an uproar at the end of the hall: sound, movement, energy...
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Charlotte van Oostrum, May 07, 2015
You’re competing with the rest of the world for valuable time with your customers. You must stage marketing experiences to generate demand. But how, what, and when...
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Danja Kuiper, April 30, 2015
Here are five tips that you can use to give your guest an optimal, tailor-made experience. Personal details makes the strongest connection...
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